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What is a good KPI score?

The closer the score is to 1.0, the higher the strength of the Actual Value. Scores are useful when comparing measures whose values cover a wide range. It becomes difficult to work with such vastly different numbers, but working with scores allows you to compare relatively close numbers.

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About KPI Scores

When a KPI is created, it is automatically assigned a score. A score is a normalized value between 0.0 and 1.0 representing the relative strength of the Actual Value. The formula is either: (Actual Value – Worst Value)/(Best Value – Worst Value) If the Best Value > Worst Value -or- (Actual Value – Best Value)/(Worst Value – Best Value) If the Best Value < Worst Value The closer the score is to 1.0, the higher the strength of the Actual Value. Scores are useful when comparing measures whose values cover a wide range. It becomes difficult to work with such vastly different numbers, but working with scores allows you to compare relatively close numbers. For example, when comparing ten Actual Values that range from 20 to 500, the gap is almost too large to manage. When you compare the scores of the measures, however, you only have to examine numbers between 0.0 and 1.0, thus making it easier to make comparisons and conclusions. The score is calculated using the Actual Value, Best Value, and Worst Value of the current KPI, as indicated in the specified equations. In case of Data Source Type as Manual, Analysis Services, and APM Query, when Show Score Only is selected, the Actual Value is calculated to display the score. By using the Show Score Only check box on the KPI design page, you can choose to view a KPI score instead of Actual, Target, Critical, and Stretch Values in the trend-line chart and dial sections of the KPI details page. In case of a KPI with Data Source Type as Aggregate, the Aggregate Score only option is available in the KPI designer page. Only the Score will be displayed for that KPI by aggregating scores of its sub-indicators using the selected aggregation function (i.e., Average, Weighted Average, Minimum, or Maximum).

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